The Guest Service Ninja will help you design, deliver and audit a compelling guest service experience at every touch point.

Winning customer trial and loyalty are all about what the customer sees and experiences. The Guest Service Ninja is in-touch with the local marketplace and can work with you to understand and win at every touch point. It takes Ninja Service DNA along with our unique Guest Service Ninja Tools to personify your customer, create memorable moments and earn passionate brand service advocates for life.

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Some of the Guest Service Ninja Tools

  • Jobs to be Done
  • Ninja House Guest Service Excellence Model
  • Direct to Consumer
  • Guest Touch Points
  • In-Touch Digital and Mobile Connection
  • Consumer Love
  • Story Telling
  • Monitoring and Audit Approach